• Hourly Plant Application- US

    Posted:
    02/03/2017
    Location:
    Reports To:
  • Hourly Plant Application- CANADA

    Posted:
    02/03/2017
    Location:
    Reports To:
  • Customer Account Specialist IIMoon Township, PA

    Posted:
    01/18/2019
    Location:
    Pittsburgh Corp Headquarters
    Reports To:
    Job Responsibilities:

    HarbisonWalker International is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    Summary

    The Customer Account Specialist II is focused on being the first and only call by driving customer satisfaction and loyalty and acting as an advocate for the customer. The Customer Account Specialist II will serve customers by managing relationships, actively communicating with customers, addressing customer requests and proactively anticipating customers' needs. The Customer Account Specialist II will service inquiries for quotes, entering and managing orders, resolving disputes and customer complaints.

    Managing customers and their needs, by:

    • Interacting with customers via email, phone, etc. to provide a prompt response to inquiries
    • Managing and processing incoming customer orders and requests
    • Following up on commitments to customers and internal constituents
    • Communicating and coordinating with internal departments to ensure ability to meet quality and delivery requirements
    • Maintaining customer records
    • Providing customer support when required with our customer facing tools and resources
    • Communicating proactively to internal and external customers by:
    • Handling and resolving customer and shipping/delivery related complaints
    • Reviewing and responding to customer feedback and quality issues
    • Participating in improvement teams and providing feedback on internal processes and customer experience improvement opportunities
    Job Requirements:

    BA/BS degree or equivalent practical experience

    Requires computer operation skills including, proficiency in Microsoft Office Suite and Oracle ERP.

    Exceptional customer service, interpersonal, communication and problem-solving skills and the ability to work effectively in a team environment

    Excellent organization skills with accurate and precise attention to detail

    Ability to multitask, prioritize and work independently

    Ability to handle stressful situations in a professional manner

  • Temp- Financial Analyst IIIMoon Township, PA

    Posted:
    01/18/2019
    Location:
    Pittsburgh Corp Headquarters
    Reports To:
    Job Responsibilities:

    HarbisonWalker International is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    Summary

    At HWI, we are seeking an experienced Financial Analyst III. This role is very unique in the aspect there is travel. This analyst will be traveling to different manufacturing facilities and getting hands on experience in our plants. This is a wonderful opportunity for someone who wants to learn the business as a whole- understand cost and savings by working directly with our plant manager. This role will encompass about 60% travel to Ohio and Kentucky sites.

    Responsibilities include:

    • Developing financial modeling, financial statement analysis, decision modeling, reporting and ad-hoc analysis to support strategic initiatives.
    • Analyzing financial data and extracting relevant information as it relates to assigned business units. This includes but is not limited to actual operating cost and Inventory.
    • Provide suggestions to management for special projects to improve process efficiency and performance while reducing costs.
    • Assist managers in preparing monthly operational cost forecasts.
    • Provide support to plant managers in managing costs and help them achieve company goals (e.g. includes preparing summary analysis of weekly operating statistics)
    • Perform monthly balance sheet, income statement and changes in financial position / budget analysis.
    • Provide timely, relevant and accurate reporting and analysis of the results against historical, budgeted, forecast and strategic planning results to facilitate decision making toward the achievement of the operating plan and strategic plan.
    • Provide financial and analytical support for the plant incentive compensation. Respond to ad hoc projects relating to these plans.
    • Demonstrate insightful use of financial analysis techniques, tools and concepts to provide practical counsel to assigned business units and management in order to drive business results
    • Provide coaching and mentoring to more junior analysts.
    • Other tasks to achieve company and department goals
    Job Requirements:Bachelor's degree in Finance/Accounting required. CPA/MBA a plus.
    Minimum 6 years of financial analysis experience; manufacturing industry experience a plus
    Previous experience leading and managing financial analysis projects
    Strong self-starter with the ability to adapt quickly and learn new tasks independently.
    Demonstrates the ability to influence people and lead change.
    Strong analytical and problem solving skills.
    Excellent communication and organization skills.
    Strong Excel skills including the ability to use pivot tables, V-lookups and other efficient methods for managing data.
  • Sales Representative IIHome Office - Ohio

    Posted:
    01/18/2019
    Location:
    Home Office - Ohio
    Reports To:
    Regional Business Manager
    Job Responsibilities:

    HarbisonWalker International is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    Summary

    The Senior Sales Representative (SSRP), solicits sales orders by visiting customers and assists customer in choosing the best refractory products for their particular application.  The SSRP provides technical assistance through the sales lifecycle from selection to installation of the product and is focused on obtaining the maximum amount of business with the best profit margin.  The position is responsible for ongoing relationship development with customers.

    • Soliciting sales orders from customers; providing customer service and technical support and resolving customer problems
    • Making sales and product presentations
    • Monitoring the sales order lifecycle, providing support and eliminating obstacles where needed and expediting orders
    • Providing timely and accurate sales quotations and proving timely follow up to customer inquiries/complaints
    • Reviewing sales budgets and miscellaneous company data
    Job Requirements:

    Requires B.S. Degree in Business, Engineering, Ceramics, Chemistry or related field.

    Requires general knowledge of refractory applications in all product areas, construction skills, sales and communication skills and some chemistry knowledge.

    Requires computer literacy in MS Word and Excel.

    Requires Ten (10) years of industrial sales experience with emphasis in refractory products.  

  • Research Scientist IIWEST MIFFLIN, PA

    Posted:
    01/18/2019
    Location:
    Technology Center West Mifflin
    Reports To:
    Job Responsibilities:


    HarbisonWalker International (formerly ANH Refractories Company) is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented


    The Research Scientist coordinates and performs tests of used and unused samples in the Chemistry Laboratory. Evaluates the chemical and physical properties of various organic and inorganic substances in order to investigate their applications.

    • Prepares and analyzes samples using advanced operating instruments and equipment, including XRF and OES-ICP.
    • Responsible for assisting Research and Product Development while providing guidance to the Project Management team.
    • Performs other chemistry tests (e.g., carbon, sulfur, LOI)
    • Maintenance/cleaning of Chemistry Lab equipment.
    • Maintains consumable supplies.
    • Maintains records for quality and safety programs
    Job Requirements:

    Requires B.S. in area of Science preferably chemistry.

    Requires knowledge of standard methods for chemical analysis of Refractories.

    Requires skills to operate advanced testing equipment.

    Requires aptitude and discipline to recognize and report abnormal test results.

    Requires computer operation skills (MS Office, QAD accounting system, LIMS system or similar products).

  • Financial Analyst IIMoon Township, PA

    Posted:
    01/18/2019
    Location:
    Pittsburgh Corp Headquarters
    Reports To:
    Job Responsibilities:

     

    HarbisonWalker International is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    The Financial Analyst II will be responsible for assisting with the preparation of the financial statements.   Duties include monthly closings, preparing reconciliations on complex accounts, and assisting with ongoing efforts related to the ERP system.  Must possess strong analytical skills to research and resolve complex financial issues.  Will be involved in other daily general accounting functions as needed.  Provides assistance to other staff as necessary.  Assists with other special projects as assigned.

    • Performs accounting functions and monthly closing procedures.
    • Assists with preparation of financial statements including BS, P&L, and CF
    • Analyzes and reconciles balance sheet accounts
    • Assists with ERP implementation and enhancements
    • Performs ad-hoc analysis as needed
    • Provides assistance to staff as needed.
    • Performs other miscellaneous duties and projects as assigned.
    Job Requirements:

     

    Requires a minimum of three to five years experience in accounting position.  Public accounting experience a plus.

    CPA and/or MBA preferred

  • District Sales ManagerHouston, TX

    Posted:
    01/18/2019
    Location:
    Houston GSC
    Reports To:
    Job Responsibilities:

    HarbisonWalker International is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    Summary

    The District Sales Manager organizes and completes customer site visits. Sells against a set sales plan.  Prepares sale quotations.  Obtains sales orders and devises best way for filling order (i.e. plant or service center). Coordinates turnkey jobs to best fit customer needs.  Directly manages the efforts of one to four (1 -4) sales representatives to achieve sales plans. This includes conducting performance reviews, goal setting, coaching, and mentoring so they can achieve the goals of the company.

    • Managing sales representatives (Goal setting, performance reviews, coaching, etc.)
    • Visiting customer sites.
    • Following up on activities with customers and sales representatives.
    • Providing technical assistance.
    • Preparing sales quotations.
    • Obtaining acceptable promise dates.
    Job Requirements:

    Requires 5-10 years' experience in sales, application engineering, product management, or marketing

    Requires B.S. Degree in Business, Sales/Marketing or related field.

    Requires extensive knowledge refractory application, customer applications and refractory manufacturing processes.

    Requires computer operation skills in MS Office and QAD.

  • Production Technician MINERVA, OH

    Posted:
    01/14/2019
    Location:
    Minerva Plant
    Reports To:
    Job Responsibilities:



    HarbisonWalker International (formerly ANH Refractories Company) is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates multiple manufacturing plants and distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented 

    Every day around the world, HarbisonWalker International's people and products stand up to the challenges and pressures of every job. And for more than 150 years, companies have relied on our world-class products that continue to set the gold standard for the refractory industry.

    And while the people and products of HWI are as rock solid as ever, we're moving forward with a whole new level of intensity. Today we're forging stronger relationships, better manufacturing processes, and higher safety standards.

    Summary

    At HWI our Production Technicians support HWI's mission and vision to drive industry performance and deliver quality results. This role is the core of our operations success.  The Production Technician is responsible for maintaining a clean & safe work environment as well as maintaining professional working relationships with co-workers. Job duties vary daily, but all are focused on the forming, finishing and packaging of fired brick, used in the refractory industry.

    Requirements

    • Actively demonstrates and promotes safety and a safe work environment and holds their team accountable to drive a best in industry safety culture.
    • Audits and observes to ensure our product meets or exceeds quality standards. Owns Quality Control compliance for their assigned working area.
    • Analyzes equipment operations, performance, and problems and secures resources to ensure issues are resolved quickly and properly.
    • Operates and programs presses, setters, pickers, scales and all of bearing equipment; off bears brick from press table to rack cark, kiln car or pallet, cleans loose material and flange before setting in prescribed manner.
    • Operates tram cab, high lift and other transport machinery to deliver materials to presses.
    • Transfers kiln cars; transports racks and/or rack cars to and from presses and ovens.
    • Gauges and cleans kiln cars.
    • Operates lift trucks to transport materials throughout the plant.
    • Performs SMS charting and analysis of process variables.
    • Performs minor preventative maintenance on equipment and/or partners with maintenance to solve equipment changes and problems.
    • Actively participates in report out and production meetings.
    • Ability to effectively receive and decipher both ambiguous and direct/detailed instructions, provides innovative solutions, and both work independently or as a team member.
    • Requires general supervision, usually operating alone using standard procedures and requesting guidance when in doubt.

     

    Physical and Environmental Requirements

    • Physical Activity:  Requires more than 2/3 of the time standing, walking, using hands and fingers, reaching, climbing, balancing, stooping, kneeling, crouching, crawling, speaking, hearing, tasting or smelling; requires less than 1/3 of the time sitting.
    • Lifting:  Requires lifting up to 10 pounds more than 2/3 of the time; and lifting more than 100 pounds less than 1/3 of the time.
    • Vision:  Requires accurate close, distance, color and peripheral vision, including the ability to adjust focus and use peripheral vision.
    • Environment:  Requires more than 2/3 of the time working near moving mechanical parts, and being exposed to fumes, airborne particles and outdoor weather conditions; 1/3 to 2/3 of the time in wet or humid conditions, in extreme heat or cold, and exposed to toxic or caustic chemicals; and less than 1/3 of the time in an office setting, in high places, at risk of electrical shock and near vibration.
    • Noise:  Requires working in very loud conditions (over 85 decibels).
    Job Requirements:

    Qualifications

    • Requires a high school diploma or equivalent preferred.
    • Previous forklift experience preferred.
    • Understanding of basic safety/OSHA standards.
    • Some mechanical aptitude.
    • Some manufacturing experience helpful.

  • Bilingual Buyer Moon Township, PA

    Posted:
    01/14/2019
    Location:
    Pittsburgh Corp Headquarters
    Reports To:
    Job Responsibilities:

    HarbisonWalker International (formerly ANH Refractories Company) is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented


    HWI we are seeking a bilingual buyer to purchase raw materials from our suppliers overseas. This person must be fluent in English, Chinese, and preferably one other language.

    This person will be accountable for projects, tasks and categories that are considered integral to the success and profitability of HWI. 

    The Buyer is responsible for purchase order management. Key aspects of purchase order management include understanding of terms and conditions of purchase orders, purchase order acknowledgement, and tracking, monitoring, and reporting of delivery. The primary responsibility is to support the Category Management team by conducting administrative tasks including but not limited to placing purchase orders, expediting, invoice reconciliation, spot buys, reporting, negotiating new or extended payment terms, and approving invoices.

     

    Job Responsibilities

    • Provide and/or facilitate quotation of products from supply base in a timely manner to support HWI revenue growth goals
    • Process purchase orders, monitor and communicate order status and delivery dates. Process invoices. Prioritize orders for suppliers by understanding HWI business needs
    • Lower freight cost to support overall cost reduction goals
    • Assist in resolving issues related to assigned international suppliers and/or product lines including delivery, quality, and claims
    • Identify and implement opportunities for continuous process improvement as metrics warrant
    • Assist Category team in preparing purchase orders and follows-up to ensure timely delivery in order to meet demand for products. Monitor and Track Purchase Order throughout process to ensure on time delivery and payment.
    • Track related Purchasing activities as necessary for metric reporting
    • Complete administrative duties related to purchasing, including but not limited to supplier credit applications, reporting, negotiating new or extended payment terms, and approving invoices.

    Competencies

    • Ability to solve business problems independently
    • Good time management skills
    • Experience in quantitative analytics
    • Good communication skills

     


    Job Requirements:

    Qualifications

    • Fluent in English and Chinese. A third language is preferred.
    • B.S. in business, engineering, or science required
    • ISM CPM certification desired. SPSM required or planned
    • Minimum of 3 years of relevant industry experience
  • Temporary Production SupervisorPRYOR, OK

    Posted:
    01/11/2019
    Location:
    Pryor Plant
    Reports To:
    Job Responsibilities:


    HarbisonWalker International (formerly ANH Refractories Company) is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates multiple manufacturing plants and distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    At HWI our supervisors are an integral part of our operations success.  This role will lead the press department operators in our efforts to make quality product in a safe manner while exceeding the quality and deliver standards expected by our customers.  Communication and leadership skills are key as this role interfaces with a wide variety of leaders and team members across the plant to achieve our collective goals.

    • Actively demonstrates and promotes safety and a safe work environment and holds their team accountable to drive a best in industry safety culture.
    • Audits and observes to ensure our product meets or exceeds quality standards. Owns Quality Control compliance for their assigned working area.
    • Analyzes equipment operations, performance, and problems and secures resources to ensure issues are resolved quickly and properly.
    • Leads and organizes shift activities to maximize productivity of the line including incorporating key communication meetings, preventative maintenance, training and feedback to the team.
    • Partners with maintenance to solve equipment changes and problems.
    • Owns calculates and reporting of production key performance indicators and deliverables for their team. Actively participates in report out and production meetings.
    • Manages all aspects of their team including payroll approval, vacation approval, performance management, communication and coaching and feedback as required.
    Job Requirements:
    • Requires high school diploma including mechanical drawing at five (5) years of work experiences including at least one (1) year of supervisory experience.  Experience in a refractory operation or similar process preferred.
    • Bachelor's degree preferred.
    • Requires knowledge of hydraulic equipment.
    • Requires computer operation skills, preferably Oracle ERP or similar products.
  • Refractory Service Technician Huger, SC

    Posted:
    01/10/2019
    Location:
    Huger, SC
    Reports To:
    Job Responsibilities:

    HarbisonWalker International is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates multiple manufacturing plants and distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    At HWI our refractory service technicians' support HWI's mission and vision to drive industry performance and deliver quality results. This role has the critical responsibility of providing quality safe installation and service of refractory products to ensure the readiness of our customer's equipment. Our refractory service technicians' have the ability to assess situations and make judgement calls based on the zoning and construction needs of our clients. This role will work with HWI's customers and service representatives to determine the tasks that need to be completed and will be responsible for prioritizing those tasks as well as conduct post-mortem tear-outs of refractory products and reviews with the sales team.

    Requirements

    • Actively demonstrates and promotes safety and a safe work environment and holds themselves and co-workers accountable to drive a best in industry safety culture.
    • Audits and observes to ensure our product meets or exceeds quality standards. Owns Quality Control compliance for their assigned working area.
    • Analyzes equipment operations, performance, and problems and secures resources to ensure issues are resolved quickly and properly.
    • Partners with maintenance to solve equipment changes and problems.
    • Actively participates in report out and production meetings.
    • Ability to effectively receive and decipher both ambiguous and direct/detailed instructions, provides innovative solutions, and both work independently or as a team member.
    • Requires general supervision, usually operating alone using standard procedures and requesting guidance when in doubt.
    • Effective communication skills to accurately provide and receive information; acting as a liaison between customers, sales team, and operations.

     

    Physical and Environmental Requirements

    • Physical Activity:  Requires more than 2/3 of the time standing, walking, using hands and fingers, reaching, climbing, balancing, stooping, kneeling, crouching, crawling, speaking, hearing, tasting or smelling; requires less than 1/3 of the time sitting.
    • Lifting:  Requires lifting up to 10 pounds more than 2/3 of the time; and lifting more than 100 pounds less than 1/3 of the time.
    • Vision:  Requires accurate close, distance, color and peripheral vision, including the ability to adjust focus and use peripheral vision.
    • Environment:  Requires more than 2/3 of the time working near moving mechanical parts, and being exposed to fumes, airborne particles and outdoor weather conditions; 1/3 to 2/3 of the time in wet or humid conditions, in extreme heat or cold, and exposed to toxic or caustic chemicals; and less than 1/3 of the time in an office setting, in high places, at risk of electrical shock and near vibration.
    • Noise:  Requires working in very loud conditions (over 85 decibels).

    Job Requirements:
    • Requires a high school diploma.
    • Some Technical or College courses preferred.
    • Understanding of computer software, hardware, and printers.
    • Proficient with MS Windows, Excel, Word, and Outlook - one (1) year
    • Understanding of basic safety/OSHA standards
    • Some mechanical aptitude.
    • Refractory knowledge helpful.
  • Human Resources Business Partner WHITE CLOUD, MI

    Posted:
    01/10/2019
    Location:
    White Cloud Plant
    Reports To:
    Job Responsibilities:

    HarbisonWalker International (formerly ANH Refractories Company) is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    The Human Resources Business Partner (HRBP), serves as a trusted and collaborative advisor in providing proactive, practical and valued HR thought partnership to field leadership while ensuring alignment with HarbisonWalker's corporate culture and business initiatives. The HRBP is responsible for aligning business objectives with employees and management in designated geographic areas. Strong skills in building relationships, diagnosing, advising, influencing and guiding all levels of management on the HR implications of business decisions and on all aspects of people-management and leadership. The HRBP formulates partnerships across the HR group to deliver value-added service to management and employees that reflect the business objectives of the organization.

    • Working closely with management and employees to improve work relationships, build morale, and increase productivity and retention; Driving change as a proactive and valued member of the function's management team driving strategic plans and objectives across their geographic area; Being a trusted partner and initiating and maintaining effective communications with management and employees; providing coaching and guidance on matters related to performance management, offer feedback on style and behaviors to improve employee productivity and engagement; Providing day-to-day performance management guidance to line management (e.g. coaching, counseling, career development, disciplinary actions).

    • Manages and resolves complex employee relation issues.  Conducts effective, thorough and objective investigations. Provides HR policy guidance and interpretation Providing day-to-day performance management guidance to line management (e.g. coaching, counseling, career development, disciplinary actions).

    • Providing guidance and input on organizational design, workforce planning and succession planning. Providing organizational development interventions and support including organization design, leadership transitions, enhancing communication processes and reward/recognition programs; Assessing organization capabilities; identify competency and talent gaps, ensuring development of people resources; supporting talent assessment and succession planning; participating in evaluation and monitoring of success of training programs. Following-up to ensure training objectives are met.

    • Assisting in the recruiting process in the assigned geographic areas by working with hiring managers to developing an understanding of open positions, screening resumes, conducting interviews and assisting with on-boarding on new employees.

    • Ensuring and maintaining the alignment of all corporate HR initiatives and programs, implement and deliver HR programs within the assigned geographic area.

    Job Requirements:
    • Bachelor's Degree in Human Resources, Business, Management or related field
    • At least 7 years of overall Human Resource Management operating as an HR Business Partner or HR Manager supporting multiple lines of business/locations.
    • Working knowledge of multiple human resource disciplines, including compensation practices, talent management, employee and labor relations, performance management, and federal and state respective employment laws.
    • Strong influencing skills with people and teams with experience operating successfully in a complex organization with multiple stakeholders and competing priorities.  Relationship building, and change management skills will be essential.
    • Demonstrated ability to impact organizational effectiveness and excel on high performing teams capable of delivering strategic results.
    • Significant experience with workforce analytics plus the ability to use data and reporting to drive strategic decisions.
    • Demonstrated strong business knowledge and capability to assess HR implications of business priorities.
    • Ability to travel to assigned locations at least 60% of the time.
  • Facility QA Technician IISOUTH SHORE, KY

    Posted:
    01/10/2019
    Location:
    South Shore Plant
    Reports To:
    Job Responsibilities:

    HarbisonWalker International (formerly ANH Refractories Company) is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    The Facility QA Technician II is responsible for performing a variety of product and assembly quality inspections according to company standards, and customer specifications. The Facility QA Technician II verifies that quality procedures are followed and maintains proper documentation.

    • Performing a variety of product and assembly quality inspections at various stages of the production process to ensure compliance with quality and reliability standards
    • Performing internal quality plan to ensure ISO 9001 compliance
    • Recording and analyzing statistical data to validate or show deviations from existing standards
    • Providing a root cause analysis on non-conformance investigations and assisting in regulatory and customer audits
    • Preparing certificate of analysis for customer order
    • Maintaining testing and analysis equipment

    Job Requirements:
    • Requires High School diploma or G.E.D equivalent
    • Requires computer operation skills including, proficiency in Microsoft Office Suite, CAD and Oracle ERP
    • Strong analytical, interpersonal and communications skills and the ability to work effectively in a team environment
    • Knowledge of ISO 9001:2015 Quality Standards Quality Management Systems
    • Ability to read and understand Blueprints or Technical Drawings, ISO and Industry associated standards and test instructions
  • Warehouse CoordinatorLeetsdale, PA

    Posted:
    01/10/2019
    Location:
    Leetsdale, PA
    Reports To:
    Job Responsibilities:

    HarbisonWalker International (formerly ANH Refractories Company) is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    Position Summary

    The Sourcing Center Coordinator maintains a clean, safe, efficient Sourcing Center by keeping costs down, maintaining assets, turning inventories, as well as loading/unloading trucks, preparing shipments for delivery and insuring timely and accurate information/actions in the ERP systems. Prepares orders, loads shipments and processes/distributes all related shipping documents. Aligns effectively within a team environment to champion a high-performance culture. The Sourcing Center Coordinator reports to and collaborates with the Distribution Center Manager.

    Key Responsibilities

    • Performs all Customer Service related functions with acute attention to detail including, exceptional customer service and communications (verbal & non-verbal), order entry, inventory replenishment, customer pricing, order tracking and searching for inventory.
    • Utilizes MS Office functions to support data organization and distribution.
    • Inspects inbound loads for damage and accuracy.  Unloads and properly stows inbound materials and enters into ERP inventory system.
    • Establishes stocking parameters, maintains standard and customer specific stock levels, manages shelf life and turnover ratios of inventories.
    • Maintains a clean, safe work environment.
    • Schedules pickups and deliveries to meet customer needs.
    Job Requirements:

    Requires High School Graduate.

    Requires knowledge of Sourcing Center operations including inventory control, safety and operation of a fork lift.

    Requires computer operation skills including MS Office

    Requires strong customer service orientation, collaboration and multi-tasking ability

    Requires 2 years experience loading and unloading trucks, inventory procedures, operation of a fork lift, scheduling and making deliveries and dealing directly with customer inquiries while demonstrating a high standard of quality results.

  • Industrial Electrical Technician South Shore, KY

    Posted:
    01/08/2019
    Location:
    South Shore, KY
    Reports To:
    Job Responsibilities:

    HarbisonWalker International (formerly ANH Refractories Company) is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    The Industrial Electrical/Electronic Technician supports HWI's Mission and vision to drive industry performance and deliver quality results. This role will operate in the second shift (3:00 p.m. - 11:00 p.m.) focusing on responsibilities including;

    • Installing & troubleshooting various Electrical/Electronic control circuitry, three phase circuits up to 480V, Motor control & wiring of AC/DC motors, VFD and Soft Starts, PLCs, HMIs, control loops, temperature control devices and circuits, communication devices, servos, and capable of troubleshooting hydraulic and pneumatic systems.  Instrumentation and calibration experience is a plus but not required.  
    • Capable of reading and understanding blueprints/schematics, manuals, and manufacture specifications.    
    • Applicant must be capable of using Windows and various Windows based software.  

    Job Requirements:
    • Requires five years of experience in a similar field or an Associate degree.
  • Customer Account Specialist IIPittsburgh Corporate Headquarters

    Posted:
    01/07/2019
    Location:
    Pittsburgh Corporate Headquarters
    Reports To:
    Job Responsibilities:

    HarbisonWalker International (formerly ANH Refractories Company) is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    The Customer Account Specialist II is a position that offers opportunity for global interaction that is focused on being the first and only call by driving customer satisfaction and loyalty and acting as an advocate for the customer. This role will form part of a motivated team and will be supported in order to serve customers by managing relationships, actively communicating with customers, addressing customer requests and proactively anticipating customers' needs. The role will service inquiries for quotes, entering and managing orders, resolving disputes and customer complaints. This position also offers a dynamic team environment with a company that offers ongoing support and opportunity for professional development.

     

    Managing customers and their needs, by:

    • Interacting with customers via email, phone, etc. to provide a prompt response to inquiries
    • Managing and processing incoming customer orders and requests
    • Following up on commitments to customers and internal constituents
    • Communicating and coordinating with internal departments to ensure ability to meet quality and delivery requirements
    • Maintaining customer records
    • Providing customer support when required with our customer facing tools and resources

     

    Communicating proactively to internal and external customers by:

    • Handling and resolving customer and shipping/delivery related complaints
    • Reviewing and responding to customer feedback and quality issues
    • Participating in improvement teams and providing feedback on internal processes and customer experience improvement opportunities

    Job Requirements:
    • BA/BS degree or equivalent practical experience
    • Two (2) - four (4) years of customer service experience exporting goods.
    • Bilingual- fluent in English and one other language preferred.
    • Requires computer operation skills including, proficiency in Microsoft Office Suite and Oracle ERP.
    • Exceptional customer service, interpersonal, communication and problem-solving skills and the ability to work effectively in a team environment
    • Excellent organization skills with accurate and precise attention to detail
    • Ability to multitask, prioritize and work independently
    • Ability to handle stressful situations in a professional manner
  • Service SupervisorAK Middletown, OH

    Posted:
    01/07/2019
    Location:
    AK Middletown, OH
    Reports To:
    Job Responsibilities:


    HarbisonWalker International (formerly ANH Refractories Company) is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    The Supervisor, Service supervises refractory installation personnel and participates in installation of refractory materials for the steel industry.

    • Supervise installation of refractories in vessels.
    • Participate in the installation of refractories.
    • Provide periodic reports on activities and occurrences at site.
    • Ensure operation and maintenance of on-site machinery.
    • Interview prospective employees and train employees in installation methods.
    • Maintain positive customer impression of our products and company.
    • Ensure compliance with safety requirements.

    Job Requirements:
    • Requires HS degree and high level of expertise in refractory installation in a mini-mill environment particularly relating to steel ladles, electric furnace and tundishes. Understanding of steelmaking process.
    • Requires a minimum of five (5) years of refractory installation experience.

     

  • Maintenance Technician South Point

    Posted:
    01/04/2019
    Location:
    South Point
    Reports To:
    Job Responsibilities:

    HarbisonWalker International (formerly ANH Refractories Company) is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    The Maintenance Technician is responsible for insuring equipment/machinery is functioning properly and performing routine preventative maintenance of equipment using and updating a work order system prioritizing work based on need.  The Maintenance Technician will train Production Technicians to perform routine adjustments and calibrations to machinery and will follow up with a Production Technician on any diagnostics needed to perform a needed repair.

    • Reading and interpreting blue prints, schematics and drawings as it pertains to diagnosing, repairing, troubleshooting and improving both electrical and mechanical systems, performing general millwright skills such as, but not limited to: welding, cutting, fabrication, rigging, etc ...troubleshooting, repairing and improving hydraulic, pneumatic and HVAC systems; installing electrical controls, starting up, calibrating, troubleshooting and repairing control panels, measuring and monitoring instruments, telemetry systems and SCADA systems, performing the field programming of VFD's, PLC's and HMI systems in particular Siemens and Allen Bradley; Identifying and managing outside contractor and services when the skills are not within the team.
    • Working with OEM and technical literature to set up Preventive Maintenance, Systematic maintenance, Predictive Maintenance, Critical Spares; Developing and sustaining maintenance systems applying standard PM principles and ensuring maintenance tasks (planned, PM and unplanned) are performed promptly and on-time. Performing a wide variety of preventive maintenance (PM) functions on all production and facility equipment adhering to published PM schedules. This includes inspecting drives, motors and belts, checking fluid levels, replacing filters, calibrating weights and scales and performing other maintenance actions according to the work order PM checklist; Supporting the implementation of and sustainment of the Work Order Management System.
    • Appling 5S principles and taking part in 5S activity throughout the plant, continuously proposing actions to improve housekeeping and organization. Learning and applying Lean Manufacturing principles in the day to day activity to remove waste and non-value activity. Controlling downtime by informing Production Technicians of routine preventive maintenance techniques; monitoring compliance. Maintaining continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. Understanding and owning reliability metrics and machine performances.
    • Complying with established facility safety policies and procedures, including lockout/tagout (LOTO), machine guarding and other regulations as applicable. Writing and updating Safe Operating Procedures. Maintaining safe and clean working environment by complying with procedures, rules, and regulations and identifying, reporting and correcting at risk situations and behavior.
    • Training Production Technicians to perform routine maintenance and adjustments to machinery and acting as a technical resource to Production Technicians


    Job Requirements:
    • Requires high school diploma
    • Understanding of Lean manufacturing principles
    • Understanding and interpret reliability metrics
    • Requires interpersonal skills in dealing with coworkers, contractors and vendors, mechanical aptitude.
    • Requires five (5) years of experience working on PLC both Siemens S5 and Allen Bradly Prologic
    • Strong electrical and/or mechanical aptitude.  
    • Ability to read drawings, schematics and blueprints
    • Strong computer skills and previous experience using on-line work order/preventive maintenance tracking system
    • Requires five (5) years of industrial manufacturing maintenance experience in a highly-automated, batching environment
  • Application Developer IIMoon Township, PA

    Posted:
    01/04/2019
    Location:
    Pittsburgh Corp Headquarters
    Reports To:
    Job Responsibilities:

    HarbisonWalker International (formerly ANH Refractories Company) is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    The Application Developer II writes, codes, tests, and analyzes enterprise-level software programs and applications and custom integration solutions including major enhancements and interfaces, functions and features in support of the Oracle ERP Cloud system. The Application Developer II is responsible for researching and recommending technical solutions to complex business problems by testing component functionality, monitoring production application performance, and troubleshooting and resolving issues throughout the production life cycle.

    • Building and maintaining integrations with Oracle ERP Cloud, Oracle Warehouse Management System (Logfire), and other internal applications using .NET and SQL technologies
    • Delivering reporting solutions using Oracle Transaction Business Intelligence and Oracle Integration Cloud
    • Writing, translating and coding software programs and applications according to specifications, including test scripts and programs to test effect on other system components
    • Testing quarterly upgrades released by Oracle and implementing new functionality
    • Assisting in definition, development, and documentation of software's business requirements, objectives, deliverable, and specifications on a project basis
    • Generating statistics and writing reports on status of programming projects and developing and maintaining technical documentation and guidelines

    Job Requirements:

    • B.S. degree in Computer Science, Information Systems, Software Engineering, or related field
    • Requires knowledge of coding methods and best practices, primarily .NET and SQL, current internet technologies
    • Requires knowledge of Oracle EBS or Oracle ERP Cloud ERP systems and processes
    • Requires proficient skills in a variety of Oracle programming languages and SQL
    • Requires strong analytical, interpersonal and communications skills and the ability to work effectively in a team environment
    • Requires ability to coordinate mid-size (multi-department) projects with management oversight
  • Application Specialist II Moon Township, PA

    Posted:
    01/04/2019
    Location:
    Pittsburgh Corp Headquarters
    Reports To:
    Job Responsibilities:

    HarbisonWalker International (formerly ANH Refractories Company) is a world class refractory organization with extensive manufacturing, sales, and service capabilities.  and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 30 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    At HWI, the Application Specialist II is part of our technical marketing team, This role is mix of travel and office work where you'll be able to hone your collaboration and problem solving skills. You will be customer facing, with the technical expertise of our products to better aid our customers in reaching their goals. The Application Specialist II contributes to increased sales and profits through the use of expert knowledge of refractory products, and industrial processes and engineering. We are looking for a driven, technical marketing representative who brings passion and intensity to a growing team at HWI.        

    • Provides strategic customer and HWI sales support technical support for customer assistance, customer quotations, internal and external training, complaint investigation, failure analysis and support for R&D activities.
    • Proposes, alters, or refines lining designs and installation methods.
    • Contributes to cross functional product development and market segment teams to develop and execute product and market strategies
    • Presents, attends and exhibits at industry tradeshows, seminars and training events.
    • Develops business case and marketing plans for new product development. Develops and tracks new product launch plans.
    • Assists in price positioning of various products in the marketplace.
    • Performs market/analysis, including customer and competitive activity.
    • Assists in product portfolio modifications including rationalization and shape standardization


    Job Requirements:
    • Requires B.S. degree in Engineering such as Ceramics, Metallurgy, Chemical, Materials Science or related field.
    • Requires knowledge of industry/customer applications, general refractory science, and marketing/technical skills. Additional knowledge and understanding of product lines, product characteristics, construction, installations, customer applications, estimating, quality control, manufacturing and sales skills will be helpful.
    • Requires proficient knowledge of MS Office (i.e. Excel, Access and PowerPoint).
    • Requires two (2) to six (6) years' experience in technical, Research and Development or commercial refractory roles.
    • Prior experience in research, quality assurance, manufacturing, sales and customer service would be helpful.

     

  • Summer STEM InternshipWest Mifflin, PA

    Posted:
    12/26/2018
    Location:
    West Mifflin, PA
    Reports To:
    Job Responsibilities:

    HarbisonWalker International (formerly ANH Refractories Company) is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents. The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision: We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    Incumbent in this position will complete specific and measurable technology project(s) during non-school hours under the day-to-day supervision of a Research Engineer, Research Scientist or Applications Technology Specialist.

    • Review pertinent technical and trade publications, review internal Harbison Walker International trade secret        literature in support of assigned technology project.
    • Conduct Technology project in laboratory at West Mifflin or with applications research in Moon Township. Project performed under the supervision of a research engineer, scientist or applications technology specialist. This work may involve new product development, improvement in existing products, new analytical methodology development, fundamental science discovery project or specific applications for products.
    • Participate in data interpretation and potentially in analytical work in support of assigned technology project.
    • Write technical reports and develop presentations in support of assigned technology project.
    Job Requirements:

    High School or GED completion required.

    Research Intern must currently be enrolled in an accredited four-year college or university degree program pursuing an Engineering or Science bachelor's degree.

    Entry level computer skills - for example; Word and Excel.

    A minimum of one basic laboratory course completed in high school and, most preferably, college level.

    Experience operating basic analytical equipment is preferred but not required.

  • Organizational & Training Development LeaderMoon Township, PA

    Posted:
    12/21/2018
    Location:
    Pittsburgh Corp Headquarters
    Reports To:
    Sr. Director, Talent Management
    Job Responsibilities:

    HarbisonWalker International Background

    HarbisonWalker International is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

     

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

     

    Position Summary

    At HWI the Sr. Manager Organizational & Training Development has full ownership of the talent development needs of the business from ideation to training implementation.  This role is the subject matter expert on training and development, and key leader in organizational development and change management. We need a dedicated, hands on leader who enjoys creating innovative programs to develop talent at all levels of the organization and help manage programs to implement those programs in partnership with our HR Business Partners. Should you join us you will report to the Sr. Director, Talent Management and play a critical role interacting with leaders at all levels of the organization and be a key resource for the HR Business Partners.

     

    Key Responsibilities

    • Manages and supports the execution of HWI's training and organizational development strategy and processes among all levels of the organization

    • Assists in organizational development assessment and gap analysis to identify new programs that will close gaps between current and future state

    • Full ownership of training and development for the organization including design and implementation/facilitation of programs as appropriate

    • Master facilitator who can coach, council and drive change in a constructive way; able to coach the organization through change leveraging best practices in change management

    • Manages outside vendors as a content supplement for training and development or organizational development needs

    • Leads key organizational development processes for HWI including annual talent processes, performance management, goal setting, succession planning, leadership development and other programs as identified

    • Coaches employees at all levels and provides best practice resources for training and development

    • Supports the HR business partners as a subject matter expert and provides tools to implement companywide initiatives that will increase organizational capability

    • Collaborates across the HR function, with leadership and with continuous improvement to identify and create impactful programs and drive change across the organization

    • Manages and completes key projects and initiatives in line with our corporate culture and with a sense of urgency to complete items on time and within budget

    Job Requirements:

    Basic Qualifications

     • Bachelors' degree in human resources or related field required.  Master degree preferred.

    • 7 (seven) plus years of training & development and organizational development experience (previous experience in manufacturing environments strongly preferred).

    • Heavy experience in change management strongly preferred.  Change management certification is desirable.

    • Demonstrated ability in launching and creating custom talent programs with high organizational impact

    • Metrics driven, and continuous improvement focused with clear examples of success

    • Demonstrated ability to earn a high level of trust and maintain confidentiality across all areas of the organization.

    • Open to giving and receiving constructive feedback to all levels; willing to ask questions and challenge leaders as appropriate

    • Act as a subject matter expert and coach for those who want to learn more about organizational development and effective change management strategies.

     

    Additional Qualifications

    • High energy, results oriented individual that can help guide and educate hiring managers to meet their talent goals.

    • Comfortable with ambiguity

    • Excellent written and verbal communication skills

    • Effective change agent, constantly challenging conventional thinking, approach and methodology to drive breakthrough results, with a process-focused, continuous improvement mindset

    • Strong desire to be held accountable for results

    • Excellent collaboration and coaching skills

     

    At HarbisonWalker International, we look for people driven by a desire to contribute, be challenged and grow. Our people make HWI a special company and are a key competitive advantage.

    As an Equal Opportunity Employer, we are committed to a diverse workforce

  • Administration Supervisor Minerva, OH

    Posted:
    12/05/2018
    Location:
    Minerva, OH
    Reports To:
    Job Responsibilities:

    HarbisonWalker International (formerly ANH Refractories Company) is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    The Supervisor is responsible for productivity, safety, and quality for department and shift.
    Responsibility includes intermittent maintenance of workflow and immediate supervision of people, specifically assigning, checking work, and eliminating difficulties.  Directly supervises employees and may supervise subcontractors working on construction or equipment repair projects. Specific responsibilities:

    • Recording and evaluating product production performance by process and labor hours to budgeted goals.
    • Developing plant production shift schedules.
    • Reviewing quality data for product and conformance trending.
    • Interfacing with work improvement teams to drive continuous improvement.
    • Reviewing equipment downtime reports for corrective action opportunities.
    • Promoting safety and a safe working environment.
    Job Requirements:

    Requires Ceramic or Mechanical Engineering Degree, Manufacturing Technology Degree, or equivalent.  Other related disciplines may be acceptable.

    Requires training in ISO 9000 Standard.

    Requires experience developing and working with ISO 9000 Quality Standards within the Ceramics Industry.

    Requires strong computer skills utilizing Word, Excel, and Access for data analysis.

    Requires knowledge of refractory manufacturing process technologies.

    Requires superior written and verbal communication skills.

    Five (5) years production supervisory experience, preferably in a unionized environment.

  • Warehouse CoordinatorMiddleburg Heights GSC (Cleveland)

    Posted:
    12/03/2018
    Location:
    Middleburg Heights GSC (Cleveland)
    Reports To:
    Job Responsibilities:

    HarbisonWalker International (formerly ANH Refractories Company) is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    The Warehouse Coordinator maintains a clean, safe, efficient Sourcing Center by keeping costs down, maintaining assets, turning inventories, as well as loading/unloading trucks, preparing shipments for delivery and insuring timely and accurate information/actions in the ERP system.

    • Prepares orders, loads shipments and processes/distributes all related shipping documents.
    • Performs all Customer Service related functions including order entry, inventory replenishment, customer pricing, order tracking and searching for inventory.
    • Inspects inbound loads for damage and accuracy.  Unloads and properly stows inbound materials and enters into ERP inventory system.
    • Establishes stocking parameters, maintains standard and customer specific stock levels, manages shelf life and turnover ratio's of inventories.
    • Maintains a clean, safe work environment.
    • Schedules pickups and deliveries.
    Job Requirements:

    Requires High School Graduate.

    Requires knowledge of Sourcing Center operations including inventory control, safety and operation of a fork lift.

    Requires computer operation skills including MS Office and QAD accounting system.

    Requires communication skills to accurately furnish and receive information.  

    Requires 2 years experience loading and unloading trucks, inventory procedures, operation of a fork lift, scheduling and making deliveries and dealing directly with customers.

  • Warehouse Coordinator Birmingham GSC/ Pelham, AL

    Posted:
    12/03/2018
    Location:
    Birmingham GSC/ Pelham, AL
    Reports To:
    Job Responsibilities:

    HarbisonWalker International (formerly ANH Refractories Company) is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    The Warehouse Coordinator maintains a clean, safe, efficient Sourcing Center by keeping costs down, maintaining assets, turning inventories, as well as loading/unloading trucks, preparing shipments for delivery and insuring timely and accurate information/actions in the ERP system.

    • Prepares orders, loads shipments and processes/distributes all related shipping documents.
    • Performs all Customer Service related functions including order entry, inventory replenishment, customer pricing, order tracking and searching for inventory.
    • Inspects inbound loads for damage and accuracy.  Unloads and properly stows inbound materials and enters into ERP inventory system.
    • Establishes stocking parameters, maintains standard and customer specific stock levels, manages shelf life and turnover ratio's of inventories.
    • Maintains a clean, safe work environment.
    • Schedules pickups and deliveries.
    Job Requirements:

    Requires High School Graduate.

    Requires knowledge of Sourcing Center operations including inventory control, safety and operation of a fork lift.

    Requires computer operation skills including MS Office and QAD accounting system.

    Requires communication skills to accurately furnish and receive information.  

    Requires 2 years experience loading and unloading trucks, inventory procedures, operation of a fork lift, scheduling and making deliveries and dealing directly with customers.

  • Manufacturing EngineerGary Plant - Ladles

    Posted:
    11/28/2018
    Location:
    Gary Plant - Ladles
    Reports To:
    Job Responsibilities:

    HarbisonWalker International (formerly ANH Refractories Company) is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance
    Our Vision:  We will be the first and only call for industry
    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    The Manufacturing Engineer is responsible for improving the overall manufacturing process by designing and conducting research programs and applying knowledge of product design, fabrication, assembly, and materials. The manufacturing Engineer is also responsible for developing and maintaining work standards within the HarbisionWalker Business Systems (HBS) criteria.

    • Manager small plant maintenance force and set up routine inspections/performance metrics
    • Interface with operations, management, and customers
    • Modify, design or create new products, tooling and equipment
    • Implement new programs that enhance processes with maintenance department utilizing Lean manufacturing principles
    • Analyse the process of efficiencies


    Job Requirements:Requires Bachelor's degree in an Engineering discipline.
    Knowledge of LEAN Manufacturing, Six Sigma, and LEAN Management principles.
    Proficient MS Office and CAD/Drafting skills.
    Strong analytical, interpersonal and communications skills and the ability to work effectively in a team environment.
    Two (2)- four (4) years of industrial manufacturing engineer experience.


  • Sales Representative IIIndianapolis, IN

    Posted:
    11/21/2018
    Location:
    Indianapolis, IN
    Reports To:
    Job Responsibilities:

    HarbisonWalker International (formerly ANH Refractories Company) is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented


    The Senior Sales Representative (SSRP), solicits sales orders by visiting customers and assists customer in choosing the best refractory products for their particular application.  The SSRP provides technical assistance through the sales life-cycle from selection to installation of the product and is focused on obtaining the maximum amount of business with the best profit margin.  The position is responsible for ongoing relationship development with customers.


    • Soliciting sales orders from customers; providing customer service and technical support and resolving customer problems
    • Making sales and product presentations
    • Monitoring the sales order life-cycle, providing support and eliminating obstacles where needed and expediting orders
    • Providing timely and accurate sales quotations and proving timely follow up to customer inquiries/complaints
    • Reviewing sales budgets and miscellaneous company data
    Job Requirements:

    Requires B.S. Degree in Business, Engineering, Ceramics, Chemistry or related field.

    Requires general knowledge of refractory applications in all product areas, construction skills, sales and communication skills and some chemistry knowledge.

    Requires computer literacy in MS Word and Excel.

    Requires Ten (10) years of industrial sales experience with emphasis in refractory products

  • Customer Account Specialist IIPittsburgh Corp Headquarters, PA

    Posted:
    11/12/2018
    Location:
    Pittsburgh Corp Headquarters, PA
    Reports To:
    Job Responsibilities:


    HarbisonWalker International (formerly ANH Refractories Company) is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    Position Summary

    The Customer Account Specialist II is focused on being the first and only call by driving customer satisfaction and loyalty; acting as an advocate for the customer. The position will serve customers by managing relationships, actively communicating with customers, addressing customer requests and proactively anticipating customers' needs.  The Customer Account Specialist II will service inquiries for quotes, entering and managing orders, resolving disputes and customer complaints.

    • Service incoming customer requests and address issues via phone, email, chat, written communication and personal contact in a manner allowing the team to achieve its service goals.  These include:
      • Quotations
      • Order entry and management
      • Shipping
    • Inventory Management and product sourcing
    • Post-sale maintenance
    • Effectively follows up on commitments to customers and internal constituents, meeting internal service levels
    • Has knowledge of product lines, pricing, delivery time and marketing initiatives
    • Maintains liaison with other departments for order completion
    • Resolves complaints and issues in a timely fashion
    • Processes received orders in a timely fashion, meeting customers' expectations
    • Maintains customer records in various sources such as ERP
    • Provides "help desk" support when customers require help with our customer facing tools and resources
    • Contributes to team effort by accomplishing related results as needed
    • Provide feedback to improve internal processes and customer experience
    • Communicating proactively to internal and external customers on:
      • Order delivery issues
      • Clarification requests
      • Customer feedback and quality issues
    • Other duties:
      • Participate in improvement teams
      • Providing feedback on improvement opportunities
      • Testing of new systems and capabilities
    • Other duties as assigned responsibilities
    Job Requirements:Associate degree or equivalent experience.
    Exceptional customer care skills, such as showing empathy, being accountable, listening, action oriented and acts well as a customer advocate. 
    Strong analytical ability, Strong communications skills, Working knowledge of refractory products is required.
    Two to four (2-4) years in a customer care role with refractory knowledge.
  • Service Representative IIMingo Junction, OH

    Posted:
    11/12/2018
    Location:
    Mingo Junction, OH
    Reports To:
    Job Responsibilities:


    HarbisonWalker International (formerly ANH Refractories Company) is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented


    The Service Representative II serves internal and external customers by providing product support and service information, resolving product and equipment issues.

    • Service account(s) as needed including installation, troubleshooting, and support
    • Maintain customer records by tracking and updating account information and refractory performance.
    • Monitor Product inventory - assist with ordering and billing
    • Run and service on site equipment.
    • Provide periodic reports on occurrences and activities on site




    Job Requirements:Requires high school diploma.
    Some mechanical aptitude.
    Ability to understand safety requirements.
    Refractory knowledge.
    Two (2) years related installation experience preferred.

  • Warehouse CoordinatorCheektowaga GSC, (Buffalo, NY)

    Posted:
    11/07/2018
    Location:
    Cheektowaga GSC, (Buffalo, NY)
    Reports To:
    Job Responsibilities:


    HarbisonWalker International (formerly ANH Refractories Company) is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters is located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    The Warehouse Coordinator maintains a clean, safe, efficient Sourcing Center by keeping costs down, maintaining assets, turning inventories, as well as loading/unloading trucks, preparing shipments for delivery and insuring timely and accurate information/actions in the ERP systems. Prepares orders, loads shipments and processes/distributes all related shipping documents. Aligns effectively within a team environment to champion a high-performance culture. The Sourcing Center Coordinator reports to and collaborates with the Warehouse Manager.

    • Performs all Customer Service related functions with acute attention to detail including, exceptional customer service and communications (verbal & non-verbal), order entry, inventory replenishment, customer pricing, order tracking and searching for inventory.
    • Utilizes MS Office functions to support data organization and distribution.
    • Inspects inbound loads for damage and accuracy.  Unloads and properly stows inbound materials and enters into ERP inventory system.
    • Establishes stocking parameters, maintains standard and customer specific stock levels, manages shelf life and turnover ratios of inventories.
    • Maintains a clean, safe work environment.
    • Schedules pickups and deliveries to meet customer needs.

    Job Requirements:

    Requires High School Graduate.

    Requires knowledge of Sourcing Center Warehouse operations including inventory control, safety and operation of a fork lift.

    Requires computer operation skills including MS Office

    Requires strong customer service orientation, collaboration and multi-tasking ability

    Requires 2 years' experience loading and unloading trucks, inventory procedures, operation of a fork lift, scheduling and making deliveries and dealing directly with customer inquiries while demonstrating a high standard of quality results.

  • Global Sourcing Center ManagerTualatin GSC (Portland)

    Posted:
    11/02/2018
    Location:
    Tualatin GSC (Portland)
    Reports To:
    Marilyn Niekamp
    Job Responsibilities:


    HarbisonWalker International (formerly ANH Refractories Company) is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

    We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

    The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company's Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

    Our Mission: Our solutions drive industry performance

    Our Vision:  We will be the first and only call for industry

    Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented

    The Global Sourcing Manager is responsible for the management of distribution operations including but not limited to safety, profitability, personnel, facilities, inventory, equipment, expense, pricing and Tier II programs.    Also performs on going cross training of personnel, ensures customer service, and maintains effective customer and vendor relationships as well as utilizing and maintaining control of fixed assets. The Global Sourcing Manager receives general instruction, analyzes work, and determines action to be taken within standard practice and procedure.  Reviews best Tier II prospects for maximum results and pursues other industries to broaden customer base.

    • Promotes D.C. programs, ensuring valid pricing and maintaining Tier II relationships.
    • Manages and maintains all safety programs, meetings, records, etc.., control of fixed assets and grounds to maintain a clean safe work environment.  
    • Assures all warehousing and inventory procedures are adhered to.
    • Reinforces that all customer service is effectively handled.
    • Monitors operations to ensure activities are within budget and to assure all capital expenses are planned and approved.
    • Assures personnel are trained, motivates, and effective in achieving site goals.

    Job Requirements:

    Requires B.S. Degree in Business, Logistics or related fields.

    Requires knowledge of refractory products, financial reports (i.e. P & L Statements, budgets), cost     improvement activities, inventory control functions, safety, traffic/logistics and methods to motivate employers.

    Requires computer operation skills including MSOffice and QAD accounting system.

    Requires 5 years of distribution center management experience including inventory control, budgeting, shipping, purchasing, and managing safety programs.   

    3-5 years of general supervision.

  • Industrial Maintenance Mechanic Pryor Plant

    Posted:
    10/16/2018
    Location:
    Pryor Plant
    Reports To:
    Alan Ball
    Job Responsibilities:

    Industrial Maintenance Mechanic Level 13 Job Responsibilities:

    Maintains production and quality by ensuring operation of machinery and mechanical equipment.

    Industrial Maintenance Mechanic Job Duties: Included below but not limited to:

    • Ensures operation of machinery and mechanical equipment by completing preventive maintenance requirements on engines, motors, pneumatic tools, conveyor systems, and production machines; following diagrams, sketches, operations manuals, manufacturer's instructions, and engineering specifications; troubleshooting malfunctions.

    • Locates sources of problems by observing mechanical devices in operation; listening for problems; using precision measuring and testing instruments.

    • Removes defective parts by dismantling devices; using hoists, cranes, and hand and power tools; examining form and texture of parts.

    • Determines changes in dimensional requirements of parts by inspecting used parts; using rules, calipers, micrometers, and other measuring instruments.

    • Adjusts functional parts of devices and control instruments by using hand tools, levels, plumb bobs, and straightedges.

    • Controls downtime by informing production workers of routine preventive maintenance techniques; monitoring compliance.

    • Fabricates repair parts by using machine shop instrumentation and equipment.

    • Maintains equipment, parts, and supplies inventories by checking stock to determine inventory level; anticipating needed equipment, parts, and supplies; placing and expediting orders; verifying receipt.

    • Conserves maintenance resources by using equipment and supplies as needed to accomplish job results.

    • Provides mechanical maintenance information by answering questions and requests.

    • Prepares mechanical maintenance reports by collecting, analyzing, and summarizing information and trends.

    • Maintains technical knowledge by attending educational workshops; reviewing technical publications; establishing personal networks.

    • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

    • Maintains safe and clean working environment by complying with procedures, rules, and regulations.

    • Contributes to team effort by accomplishing related results as needed.

    Job Requirements:

    Industrial Maintenance Mechanic Skills and Qualifications:

    Equipment Maintenance, Strong Technical Understanding, Technical Zeal, Deals with Uncertainty, Basic Safety, Power Tools, Attention to Detail, Flexibility, Supervision, Job Knowledge, Productivity, Able to read Electrical Blueprints to troubleshoot using a Multi meter, Able to read Ladder Logic on a PLC and troubleshoot, Able to replace plc cards in AB plc units, Able to Weld proficient with Mig and Stick Welders, Able to take shafts and bearings apart and replace, Able to re-lace conveyor belts, Knowledgeable in Pneumatics, Able to run conduit and size wiring for electrical projects, Able to replace breakers in Breaker Panels. Has knowledge of encoders for motors. Can do basic PLC programming

     

  • Refractory Technician Middletown, OH

    Posted:
    10/11/2018
    Location:
    Middletown, OH
    Reports To:
    Field Service Manager
    Job Responsibilities:
    The Thermalvision Tech safely moves about the BOF shop taking thermal images of iron and steel lades, or any other
    equipment required by the customer. Processes thermal images on a PC, then communicates
    findings in person, or 2-way radio, or thru various reports and email. Generates and distributes daily
    reports documenting the current status of all ladles. Works rotating 12 hour shifts.

    Responsibilities:
    • Safety Awareness (100% of time while in shop, but low while in office)
    • Operate FLIR thermal imaging camera
    • Process images via thermal imaging software
    • Operate PC (specifically MS Excel, Word, Outlook)
    • Communicates with customer and HWI supervisor when thermal image temps are abnormal
    • Communicates with HWI supervisor when problems occur with ladles or any other shop functions where HWI provides products or services.
    • Maintain a clean and organized workspace

      Job Requirements:
      • High School
      • Some Technical or College courses preferred
      • Basic understanding of computer hardware and printers
      • Basic understanding of digital cameras
      • Understanding of basic safety/OSHA Standards
      • Experience using MS Windows, Excel, Word, and Outlook - 1 year

    • Sales Representative IIGONZALES, LA

      Posted:
      08/27/2018
      Location:
      Gonzales GSC (Baton Rouge)
      Reports To:
      Regional Business Manager
      Job Responsibilities:

      The Sales Representative II solicits sales orders by visiting customers and assists customer in choosing the best refractory products for their particular application. The SSRP provides technical assistance through the sales lifecycle from selection to installation of the product and is focused on obtaining the maximum amount of business with the best profit margin. The position is responsible for ongoing relationship development with customers.

      • Soliciting sales orders from customers; providing customer service and technical support and resolving customer problems
      • Making sales and product presentations
      • Monitoring the sales order lifecycle, providing support and eliminating obstacles where needed and expediting orders
      • Providing timely and accurate sales quotations and proving timely follow up to customer inquiries/complaints
      • Reviewing sales budgets and miscellaneous company data
      • Responsible for conducting the sales solicitation program with current customers and developing new customers in accordance with company business plans, policies and procedures.
      • Determines action to be taken and devises plan/methods based on functional precedents and policies. For example - Based on application, specifications and project requirements - Proceed with inquiry and order to determine brands, testing, pricing and terms.




      Job Requirements:
      • Requires B.S. Degree in Business, Engineering, Ceramics, Chemistry or related field.
      • Requires general knowledge of refractory applications in all product areas, construction skills, sales and communication skills and some chemistry knowledge.
      • Requires computer literacy in MS Word and Excel.
      • Requires Ten (10) years of industrial sales experience with emphasis in refractory products.


    • Research Engineer IISOUTH SHORE, KY

      Posted:
      08/07/2018
      Location:
      South Shore Plant
      Reports To:
      Manager, Technology
      Job Responsibilities:

      The Research Engineer II conducts research on site at our South Shore, KY plant.  Analyzes samples, issues project reviews and final reports and evaluates new raw materials.  Determines best use of recycled and scrap materials.  Additional responsibilities include:

      • Conduct research and development projects.
      • Plant and process assistance.
      • Plan and implement new or alternate raw material strategies.
      • Technical reports and presentations.
      • Maximize the benefits of data collection, including production data and QA data. Verify the need of current data collection, collect new data as needed, and set up review processes for the data to create information needed to run the processes, and verify the quality.  Optimize the methods of data collection to minimize the cost required for collection, analysis, retention, and retrieval.
      • Solve manufacturing process issues through experimental evaluations, including modifications to the processes and product formulas, under the guidance of research. 
      • Act as the liaison between the plant and the research group.  Support the efforts around work trials, troubleshooting, and modeling the plant process at the ATRC (R&D facility) pilot plant.
      Job Requirements:
      • Requires B.S. in Engineering or Material Science.
      • Requires knowledge of development process, material science/chemistry, forming and firing processes, refractory materials, and refractory applications.
      • Require motivation and ingenuity.
      • Requires three (3) years experience in development or process engineering including ceramics, materials science, or related research.
    • Equipment Maintenance TechnicianAlabama

      Posted:
      08/02/2018
      Location:
      Alabama
      Reports To:
      Manager, Installation & Service
      Job Responsibilities:
      The VAS Equipment Maintenance Technician is responsible for insuring equipment/machinery is functioning properly and performing routine preventative maintenance of equipment used at customer sites. The VAS Equipment Maintenance Technician will create and maintain service and maintenance logs for the equipment within the region. The VAS Equipment Maintenance Technician will also keep track of the spare parts inventory and storage to make sure it is maintained at an acceptable level. The VAS Equipment Maintenance Technician will train VAS service employees to perform routine adjustments and maintenance to the equipment and will follow up with account reps to schedule major equipment rebuilds. The VAS Equipment Maintenance Technician will need to operate the equipment at customer sites as needed throughout the region for training and refractory installation needs.

      • Ensuring operation of machinery and mechanical equipment by managing and scheduling preventive maintenance and repairs on engines, motors, pneumatic tools, pumps and conveyor systems, robots, etc. which are used to install refractory materials or measure the units/linings.
      • Working with OEM and technical literature to set up Preventive Maintenance, Systematic maintenance, Predictive Maintenance, Critical Spares; Developing and sustaining maintenance systems applying standard PM principles and ensuring maintenance tasks (planned, PM and unplanned) are performed promptly and on-time; Performing a wide variety of preventive maintenance (PM) functions on all VAS equipment adhering to published PM schedules. This includes inspecting drives, motors and belts, checking fluid levels, replacing filters, and performing other maintenance actions according to the work order PM checklist.
      • Appling 5S principles and taking part in 5S activity throughout the work area, continuously proposing actions to improve housekeeping and organization; Learning and applying principles in the day to day activity to remove waste and non-value activity; Suggesting alternative technical/mechanical solutions to meet company & customer requirements more efficiently, and/or with greater reusability, and /or longer life; Controlling downtime by informing Service Representatives of routine preventive maintenance techniques; monitoring compliance. Maintaining continuity among work teams by documenting and communicating actions, irregularities, and continuing needs; Understanding and owning reliability metrics and machine performances (Uptime, MTBF, PM% completion, ...); Proposing and executing projects to improve performances.
      • Complying with established internal and external safety policies and procedures, including lockout/tagout (LOTO), machine guarding and other regulations as applicable. Writing and updating Safe Operating Procedures: Maintaining safe and clean working environment by complying with procedures, rules, and regulations and identifying, reporting and correcting at risk situations.
      • Controlling downtime by informing Service Representatives to perform routine maintenance and adjustments to machinery and acting as a technical resource for field issues.
      • Communicate with VAS Equipment Readiness Manager on equipment needs, commissioning and decommissioning of HWI's equipment. The VAS Equipment Maintenance Technician will also will help with the facilitate the movement of the equipment within the region which may require the ability to pass DOT physical and drug screen, as well as having the ability to drive large truck and tow equipment.
      Job Requirements:
      • Requires high school diploma or GED
      • Ability to read drawings, schematics and blueprints
      • Strong computer skills with strong knowledge of Microsoft Office
      • Requires 5 or more years operating and maintaining shotcrete equipment
      • Requires interpersonal skills in dealing with coworkers, contractors and vendors, mechanical aptitude.
      • Basic Diesel engine repair is preferred.
      • Five (5) years of experience operating and maintaining equipment to install refractory or similar materials in industrial settings.
      • Five (5) years of experience on a shotcrete machine being an operator as well as troubleshooting issues on the shotcrete machines
      • Knowledge of safety policies and procedures (e.g lock out/tag out) etc..
      • Must be a self-starter and have excellent troubleshooting skills

    • Technical Marketing Manager II (Steel Ladle Application)Moon Township, PA

      Posted:
      07/02/2018
      Location:
      Pittsburgh Corp Headquarters
      Reports To:
      Sr Dir, Marketing
      Job Responsibilities:

      The Technical Marketing Manager, coordinates marketing and technical selling to the Steel Ladle market.  Develops market knowledge, product knowledge, and operational information for making informed business decisions.  Supports Steel Marketing Director and sales representatives. 

      • Provides technical support and assistance for training, customer inquiries, engineering review, specifications review, presentations, quotations, and R&D.
      • Develops marketing, sales and application engineers' product and application knowledge, training programs, and assists in their growth through field installations.  Also prepares new product promotion literature.
      • Maximizes lining design concepts with a balanced product portfolio and shape standards.
      • Drives product rationalization in responsible market segments based on sales, ideal lining concepts, and market situations.
      • Develops research plans for new product development.
      • Develops new product promotion materials and solicits field trial candidates.
      • Offers strategic customers sales and technical support.
      • Develops competitive marketplace strategies.
      Job Requirements:
      • Requires Bachelor's degree in Engineering, such as Ceramics, Chemical, Metallurgy, Materials Science, or related field.
      • MBA and/or higher engineering degree such as master/PhD helpful
      • Requires skilled knowledge in MS Office (i.e., Word, Excel, and PowerPoint).
      • Requires knowledge of refractory products, installation requirements, customer processes, marketplace conditions, estimating and ability to read blueprints and drawings.
      • Minimum of five years (5), preferably ten(10) years technical refractory experience, preferably in steel ladle applications.  Must have five(5) years refractory product experience involving installation, research and new product development.
    • Sales Representative IITrevose, PA

      Posted:
      06/18/2018
      Location:
      Trevose, PA
      Reports To:
      Manager, Regional Sales
      Job Responsibilities:

      The Sales Representative II, solicits sales orders by visiting customers and assists customer in choosing the best refractory products for their particular application.  The SR II provides technical assistance through the sales lifecycle from selection to installation of the product and is focused on obtaining the maximum amount of business with the best profit margin.  The position is responsible for ongoing relationship development with customers.

      • Soliciting sales orders from customers; providing customer service and technical support and resolving customer problems.
      • Making sales and product presentations.
      • Monitoring the sales order lifecycle, providing support and eliminating obstacles where needed and expediting orders.
      • Providing timely and accurate sales quotations and proving timely follow up to customer inquiries/complaints.
      • Reviewing sales budgets and miscellaneous company data.
      Job Requirements:
      • Requires B.S. Degree in Business, Engineering, Ceramics, Chemistry or related field.
      • Requires general knowledge of refractory applications in all product areas, construction skills, sales and communication skills and some chemistry knowledge.
      • Requires computer literacy in MS Word and Excel.
      • Requires Ten (10) years of industrial sales experience with emphasis in refractory products.